Privacy Choices

This page explains choices available to PlantID Pro users regarding device permissions, externally processed features, account deletion, saved information, subscriptions, and privacy requests.

PlantID Pro is operated by ASIP Technologies, Inc. (“PlantID Pro,” “we,” “our,” or “us”).

1. Manage Device Permissions

PlantID Pro may request device permissions only when needed for features you choose to use.

You can manage permissions through your device settings, including:

• Camera access: Used when you choose to take a plant photo for identification.
• Photo-library access: Used when you choose to upload a plant photo or attach feedback screenshots.
• Location access: Used when you choose to view local weather information for plant care.
• Notification access: Used when you choose to receive local watering reminders.

Disabling a permission may prevent the associated feature from functioning.

2. Externally Processed Plant Identification and AI Features

PlantID Pro uses external plant-identification and artificial intelligence service providers for certain features, including:

• Plant-photo identification
• Generated plant-care information
• Manual plant lookup
• AI Plant Care Chat

The Privacy Policy explains the categories of information submitted for these features and identifies the external recipients that may process it.

Where required by applicable platform policy or law, PlantID Pro requests permission before first transmitting submitted information for these externally processed features.

In supported App versions, you can manage or withdraw permission for future externally processed features through Settings.

If you decline or withdraw permission, features requiring external plant-identification or artificial intelligence processing may not be available.

Withdrawing permission applies to future processing only. It does not reverse processing already completed and does not automatically delete previously saved plants, submitted photos, prior identification results, AI chat history, or feedback.

3. Location and Weather Permission

If you choose to use local weather features, PlantID Pro may request access to your device location. Your location coordinates may be transmitted through PlantID Pro to the Google Maps Platform Weather API to return local forecast information.

You can withdraw device-location permission through your device settings. Disabling location permission may prevent local weather information from displaying.

4. Delete Your PlantID Pro Account

You may request deletion of your PlantID Pro account and associated account-linked personal information.

Delete Your Account Within the App

In the PlantID Pro App:

1. Open Settings.
2. Select Delete Account.
3. Follow the confirmation instructions presented in the App.

Request Account Deletion Outside the App

You may also request account deletion outside the App by emailing:

support@plantid.pro

Send the request from the email address associated with your PlantID Pro account and include the words:

Delete My PlantID Pro Account

We may take reasonable steps to confirm that the request is submitted by the account owner before completing deletion.

5. Information Deleted With Your Account

When an eligible account-deletion request is completed, we delete or remove access to account-linked information maintained by PlantID Pro, which may include:

• Account profile and authentication record
• Saved plant records associated with the account
• Uploaded plant images stored for cloud synchronization
• Account-linked collection information
• Account-linked reminders
• Account-linked usage records
• Account-linked corrections or feedback records where deletion is required and technically available

Certain limited information may be retained where reasonably necessary for:

• Fraud prevention
• Security and abuse investigations
• Transaction or purchased-access records
• Legal compliance
• Dispute resolution
• Enforcing our agreements
• Backup rotation or technical system integrity

Where information must be retained for one of these purposes, it will be retained only as reasonably necessary for that purpose.

6. Local Device Information

Deleting your account does not necessarily remove all information stored locally on your device.

You may remove locally stored App information by deleting the PlantID Pro App from your device after completing any desired account-deletion request.

For guest users who have not created an account, information may be stored only on the device and may be removed by deleting the App or clearing applicable App data through device controls.

7. Subscriptions and Purchases Are Managed Separately

Deleting your PlantID Pro account does not automatically cancel an active subscription or guarantee a refund.

If you purchased through the Apple App Store, manage or cancel your subscription through your Apple account subscription settings.

If you purchased through Google Play, manage or cancel your subscription through your Google Play subscription settings.

Refund eligibility is determined by the marketplace that processed the purchase.

8. Access, Correction, and Other Privacy Requests

Depending on your location and applicable law, you may request:

• Access to eligible personal information we hold about you
• Correction of inaccurate personal information
• Deletion of eligible personal information
• Information about categories of personal information disclosed to service providers
• Withdrawal of consent for future processing where applicable
• A copy of eligible personal information

To submit a privacy request, contact:

support@plantid.pro

Please include sufficient information for us to identify the account or request involved. We may need to verify your identity before completing a request.

9. No Sale or Cross-Context Behavioral Advertising Sharing

PlantID Pro does not sell your personal information.

PlantID Pro does not share your personal information for cross-context behavioral advertising.

PlantID Pro does not use submitted plant photos, plant records, manual lookup text, or AI Plant Care Chat messages for advertising targeting.

10. Contact Us

For privacy choices, account deletion, or personal-information requests, contact:

ASIP Technologies, Inc. 8 The Green #26257, Dover, DE 19901 United States

Email: support@plantid.pro